Returns

We want you to be completely satisfied with your purchase. If you need to return an item, we offer a 30-day return window from the date of purchase.

How to Return an Item

1. Ensure your item is unused and in its original condition.
2. Contact our customer support team to initiate your return.
3. Package the item securely and send it back using a trackable service (return postage is the customer’s responsibility).
4. Once received, we will process your refund or exchange within 5 working days.

We recommend using a tracked or insured service for returns, as we cannot be responsible for items lost in transit.

Exclusions & Conditions

• Items must be in their original condition for a return to be processed.
• Custom-made or personalised items cannot be returned unless faulty.
• Refunds are issued via the original payment method.

For any questions regarding returns, please contact our support team.